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Whether you like talking to someone over the phone or corresponding through emails with one of our helpful customer support representatives. we are here to help. For questions about orders, policies, products,comments, or if you just need some advice about picking out the right outdoor equipment products, we encourage you to contact us by using one of the following methods.

Office Hours - 8:00 AM - 6:00 PM EST Monday - Friday.


In order to provide all of our customers with the best service possible, please email us with your inquiry. All emails will be replied to within 24 hours. If you do not yet feel entirely comfortable with email, or if you believe your issue will be best addressed by speaking to someone over the phone, please feel free to call us. Thanks for visiting JINFA OUTDOOR and we hope you will give us the opportunity to earn your business!