What are your hours of operation?

Our hours of operation are Monday-Friday 8am-5pm PST. We are closed on all major holidays and weekends. 

When will my email be answered?

You may contact Customer Service by email at info@jinfaoutdoor.com. We actively answer our emails throughout the day. Emails will typically be answered within 24 hours of receipt. Please note that any email received over the weekend or on a holiday will not begin the 24 hour turn around until the following business day. In many cases, emails will be responded to on the same business day they were sent, depending on current inbound call and email volume. 

Do we make custom goodss?
yes,for big order we accpet OEM&ODM service and customer can design the goods they like and put their company logo on it.

Do you sell to international customers?
Yes,we do!We sell goods to all over the world.

Do you sell wholesale products?
The answer is Yes! We do sell our products at wholesale costs for resellers only. For wholesale inquiries please contact the appropriate department via email at info@jinfaoutdoor.com.